At Ponto Cultural Literário, we are committed to protecting the privacy and security of the personal information of our users. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our site or use our services, which include literary workshops, courses, book promotion, networking events, online platform management, editorial services, cultural event planning, and residency programs. We adhere to applicable data protection laws, including principles aligned with the General Data Protection Regulation (GDPR) and Brazilian data protection legislation.
We collect information in several ways when you interact with our online platform or engage with our services.
This includes personal details you provide when you register for an account, sign up for a workshop or event, purchase services, subscribe to our newsletter, or contact us. This information may include your name, contact details such as physical address and email address, payment information, and any other information you choose to provide related to your literary interests or needs.
When you visit our site, we may automatically collect certain information about your device and usage. This technical data may include your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site. We also collect information about how you use our online platform, such as the pages you view and your navigation patterns.
We use the information we collect for various purposes to provide and improve our services and operate our business:
To provide and maintain our services, including managing your account, processing transactions for workshops, courses, or events, and delivering the specific services you have requested.
To communicate with you, respond to your inquiries, and provide customer support.
To send you updates, newsletters, marketing or promotional materials, and other information that may be of interest to you, where we have a legal basis to do so (such as your consent).
To personalize your experience on our site and tailor the content and offerings.
To monitor and analyze usage and trends to improve our online platform, services, and user experience.
To detect, prevent, and address technical issues and ensure the security of our services.
To comply with legal obligations and enforce our terms and conditions.
We process your personal information based on several legal grounds, depending on the specific purpose for which the information is used:
Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Processing is necessary for compliance with a legal obligation to which we are subject.
Processing is necessary for the purposes of our legitimate interests, provided these interests are not overridden by your fundamental rights and freedoms.
Processing is based on your consent, which you can withdraw at any time.
We do not sell your personal information. We may share your information with third parties only in limited circumstances:
With service providers who perform functions on our behalf, such as payment processing, website hosting, data analysis, marketing services, and customer support. These third parties are required to protect your information and use it only for the purposes for which it was disclosed.
When required by law or legal process, such as in response to a court order, subpoena, or governmental request.
To protect the rights, property, or safety of Ponto Cultural Literário, our users, or the public.
In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the type of information and the purpose of processing.
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include:
The right to access your personal information and request a copy of it.
The right to request the correction of inaccurate or incomplete information.
The right to request the erasure of your personal information, under certain conditions.
The right to request the restriction of processing of your personal information, under certain conditions.
The right to object to the processing of your personal information, under certain conditions.
The right to data portability, allowing you to receive your information in a structured, commonly used, and machine-readable format.
The right to withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us using the information provided below.
Our site uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and provide our services. Cookies are small data files stored on your device. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of our online platform.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will revise the "Last Updated" date indicated below. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
If you have any questions about this privacy policy or our data practices, please contact us at our physical address:
Ponto Cultural Literário Rua Augusta, 2508, Suite 45 São Paulo, São Paulo, 01412-100 Brazil